Tea or Coffee?

We have two coffee drinkers in the office. Tim, and myself. Simon is a tea drinker. Our coffee selection reflects our individual tastes with coffee from every corner of the known world including Brazil, India, Columbia, Kenya, Guatemala, and more. (For the record, Simon’s happy with English Breakfast Tea.)  There’s the old joke of what does Brazil produce more of than any other … Continued

A Taxing Question

“The best way to teach your kids about taxes is by eating 30% of their ice cream.” – Bill Murray.  Many years ago, we were planning our first foreign family holiday to Florida, so the kids were talking through where we should go, and what we should see. No prizes for guessing that Disneyland was top of their list followed by every other theme park you could think of.  … Continued

The Paradox of Choice

“Learning to choose is hard. Learning to choose well is harder. And learning to choose well in a world of unlimited possibilities is harder still, perhaps too hard.” – Barry Schwartz.  I don’t know about you but I find shopping easy, but not simple. I start with a shopping list. I go to the supermarket, get … Continued

Planning – Simple, But Not Easy!

“It wasn’t raining when Noah built the ark.” – Howard Huff  It’s easy to plan around certainty. Unfortunately, life has a quirky sense of humour and likes to keep us guessing. Who amongst us woke up on the first of January and wrote off 2020 due to the global pandemic, economic meltdown, travel bans and decided not to book their summer holidays until 2021… or 2022? Imagine knowing when … Continued

24 Carat Illusion?

Back in the days when alchemists roamed the earth, their ultimate challenge  was  transforming lead into gold. Looking at the chart below, that would have been the equivalent of filing down the corners of a fifty pence piece to make ten pence pieces. Lead has been a far more valuable investment than gold on many occasions.   … Continued

Amazon Keeps On Delivering

“The truth is revealed by removing things that stand in its light, an art not unlike sculpture, in which the artist creates not by building, but by hacking away.” – Alan Watts There are two sides to every story with the truth lying somewhere in between. In the red corner we have US Consumer Sentiment, … Continued

Expediency or Excellence?

“Perfection is unattainable, but if we chase perfection we catch excellence” – Vince Lombardi. Expediency or Excellence? I believe recent events have coerced us into adopting expediency over excellence. While much relates to the current environment, this trend has a long history. Consider music. Is the recording of a live concert better than being there? … Continued

Let’s Hear it for the Amateurs

“Never be afraid to try something new. Remember, amateurs built the ark. Professionals built the Titanic.”  Amateur, competent, professional. The amateur always props up this list. Unfair. Amateurs bring energy, passion, and conviction into whatever they do. Put your money away, it’s just for fun. It’s the taking part that counts. Kids are great examples. Getting their help with gardening or painting can create mayhem, carnage. Secretly though, parents love to see them get … Continued

When the Going Gets Cruft…

“Out of clutter, find simplicity. From discord, find harmony. In the middle of difficulty, lies opportunity.” – Albert Einstein.  We had our garage roof replaced last week. Not newsworthy I know, but it highlights the impact of what appears to be a simple decision – replacing a garage roof.   Discovery – finding out what is in the garage.   Reflection – why is it still in there?   Realisation – it’s all got to come out!   One of … Continued

Picky, Not Difficult

‘Picky or Difficult’ – We Prefer ‘Picky’.  We think of ourselves as a people business, but how do we prove it? If people think of themselves as simply a number or item in a spreadsheet, then we’ve failed. The good news is that’s not what our clients tell us. Each year we participate in the largest global financial services client’s survey. It gives us priceless insight into what clients really think, value, and dislike about what … Continued